Privacy Policy

Catalina Club Mallorca SL is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal information in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for processing your personal data is Catalina Club Mallorca SL, operating from Palma de Mallorca, Spain.

For any questions related to this Privacy Policy or your personal data, you may contact us using the details provided on the website.

2. Personal Data We Collect

We may collect and process the following personal data:

  • Identification details (name, surname)

  • Contact information (email address, phone number)

  • Billing and payment-related information

  • Booking and rental details

  • Communication data (messages, emails)

  • Technical data (IP address, browser type, cookies)

We only collect data that is strictly necessary for the provision of our services.

3. Purpose of Data Processing

Your personal data is processed for the following purposes:

  • Managing reservations, rentals, and retail purchases

  • Processing payments and deposits

  • Communicating with you regarding your booking or purchase

  • Complying with legal and accounting obligations

  • Improving our website, services, and customer experience

Personal data will not be used for purposes incompatible with those listed above.

4. Legal Basis for Processing

The legal basis for processing your personal data includes:

  • The performance of a contract (rental or purchase)

  • Compliance with legal obligations

  • Legitimate business interests

  • Your consent, where required (e.g. marketing communications, cookies)

5. Data Sharing & Third Parties

Your personal data may be shared only with:

  • Payment service providers

  • Booking and reservation platforms

  • Accounting, legal, or IT service providers

  • Public authorities, where required by law

All third parties process data under appropriate data protection agreements and only for the purposes described.

6. Data Retention

Personal data is retained only for as long as necessary to:

  • Fulfill contractual and legal obligations

  • Resolve disputes

  • Comply with applicable laws

Once no longer required, data is securely deleted or anonymized.

7. Data Security

Catalina Bike Rental implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time, where applicable

Requests can be made by contacting us through the details provided on the website.

9. Cookies

Our website uses cookies to improve functionality and user experience.
Further details are available in our Cookies Policy.

10. Changes to This Privacy Policy

Catalina Bike Rental reserves the right to update this Privacy Policy at any time.
The latest version will always be available on the website.